What time can I check-in?

Our team will be working hard to ensure your accommodation is perfectly prepared for your arrival, so we’re unable to offer early check-in. However, you’re very welcome to arrive from 12pm and make the most of our fantastic activities and facilities while you wait. Key collection times are as follows:


from 12pm for Camping & Touring pitches

from 2pm for lodges and apartments

from 2pm for Platinum, Sapphire, Emerald and Diamond

from 3pm for Gold

from 4pm for Silver and farmhouse

from 5pm for Bronze


An early check-in is an integral feature in premium accommodation, and regrettably, we are unable to provide the option of an additional earlier check-in time.


If you would like to upgrade, so you can check in early, you can view availability through My Account.

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