To comply with UK Financial Regulations, we must attempt to refund the card that was initially used to make payment. If multiple payments were made, your refund may arrive in separate transactions.
If you have received a replacement card, rest assured that your refund will be successfully processed into the same account. If you have made a cash payment, we will contact you to obtain the necessary information to process your refund.
Please note that all refunds are automatically processed within 28 days.
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